McDonald’s uses special comprehension training for employees

Aug 01, 2008- Permalink

Woke up early at 6:30 this morning and had a craving for a McDonald’s breakfast.

I head off to the Yonge & Eglinton location and while there, I was able to witness firsthand the results of the special comprehension training their staff are put through.

MCDONALD’S EMPLOYEE: Morning sir, can I take your order?

ME (in a clear and pleasant voice): Yes, good morning. I’ll have combo number three please with a medium orange juice to go.

MCDONALD’S EMPLOYEE: Number three?

ME: Yes.

MCDONALD’S EMPLOYEE: Just the sandwich?

ME: No, the combo please.

MCDONALD’S EMPLOYEE: What drink would you like?

ME: A medium orange juice…

MCDONALD’S EMPLOYEE: And that’s for here?

ME: No, to go.

See how efficiently the employee listened to my order and then proceeded to screw up every aspect of it? That takes special training.